Section 121.374 14 CFR Ch. I (1-1-19 Edition) under the direct supervision of a second qualified individual; and (iii) For either paragraph (c)(2)(i) or (ii) of this section, a qualified individual conducts a ground verification test and any in-flight verification test required under the program developed pursuant to paragraph (d) of this section. (d) Verification program. The certificate holder must develop and maintain a program for the resolution of discrepancies that will ensure the effectiveness of maintenance actions taken on ETOPS Significant Systems. The verification program must identify potential problems and verify satisfactory corrective action. The verification program must include ground verification and in-flight verification policy and procedures. The certificate holder must establish procedures to indicate clearly who is going to initiate the verification action and what action is necessary. The verification action may be performed on an ETOPS revenue flight provided the verification action is documented as satisfactorily completed upon reaching the ETOPS Entry Point. (e) Task identification. The certificate holder must identify all ETOPS-specific tasks. An appropriately trained mechanic who is ETOPS qualified must accomplish and certify by signature that the ETOPS-specific task has been completed. (f) Centralized maintenance control procedures. The certificate holder must develop and maintain procedures for centralized maintenance control for ETOPS. (g) Parts control program. The certificate holder must develop an ETOPS parts control program to ensure the proper identification of parts used to maintain the configuration of airplanes used in ETOPS. (h) Reliability program. The certificate holder must have an ETOPS reliability program. This program must be the certificate holder-s existing reliability program or its Continuing Analysis and Surveillance System (CASS) supplemented for ETOPS. This program must be event-oriented and include procedures to report the events listed below, as follows: (1) The certificate holder must report the following events within 96 hours of the occurrence to its responsible Flight Standards office: (i) IFSDs, except planned IFSDs performed for flight training. (ii) Diversions and turnbacks for failures, malfunctions, or defects associated with any airplane or engine system. (iii) Uncommanded power or thrust changes or surges. (iv) Inability to control the engine or obtain desired power or thrust. (v) Inadvertent fuel loss or unavailability, or uncorrectable fuel imbalance in flight. (vi) Failures, malfunctions or defects associated with ETOPS Significant Systems. (vii) Any event that would jeopardize the safe flight and landing of the airplane on an ETOPS flight. (2) The certificate holder must investigate the cause of each event listed in paragraph (h)(1) of this section and submit findings and a description of corrective action to its responsible Flight Standards office. The report must include the information specified in Section 121.703(e). The corrective action must be acceptable to its responsible Flight Standards office. (i) Propulsion system monitoring. (1) If the IFSD rate (computed on a 12-month rolling average) for an engine installed as part of an airplane-engine combination exceeds the following values, the certificate holder must do a comprehensive review of its operations to identify any common cause effects and systemic errors. The IFSD rate must be computed using all engines of that type in the certificate holder-s entire fleet of airplanes approved for ETOPS. (i) A rate of 0.05 per 1,000 engine hours for ETOPS up to and including 120 minutes. (ii) A rate of 0.03 per 1,000 engine hours for ETOPS beyond 120-minutes up to and including 207 minutes in the North Pacific Area of Operation and up to and including 180 minutes elsewhere. (iii) A rate of 0.02 per 1,000 engine hours for ETOPS beyond 207 minutes in the North Pacific Area of Operation and beyond 180 minutes elsewhere. (2) Within 30 days of exceeding the rates above, the certificate holder must 148 VerDate Sep<11>2014 08:20 May 17, 2019 Jkt 247048 PO 00000 Frm 00158 Fmt 8010 Sfmt 8010 Y:\SGML\247048.XXX 247048