Federal Aviation Administration, DOT

Section 135.619

(i) Airspace;
(ii) Air traffic control procedures;
(iii) Aeronautical charts; and
(iv) Aeronautical data sources;
(5) Aviation communication, including:
(i) Available aircraft communications systems;
(ii) Normal communication procedures;
(iii) Abnormal communication procedures; and
(iv) Emergency communication procedures;
(6) Aircraft systems, including:
(i) Communications systems;
(ii) Navigation systems;
(iii) Surveillance systems;
(iv) Fueling systems;
(v) Specialized systems;
(vi) General maintenance requirements; and
(vii) Minimum equipment lists;
(7) Aircraft limitations and performance, including:
(i) Aircraft operational limitations;
(ii) Aircraft performance;
(iii) Weight and balance procedures
and limitations; and
(iv) Landing zone and landing facility
requirements;
(8) Aviation policy and regulations,
including:
(i) 14 CFR Parts 1, 27, 29, 61, 71, 91,
and 135;
(ii) 49 CFR Part 830;
(iii) Company operations specifications;
(iv) Company general operations policies;
(v) Enhanced operational control
policies;
(vi) Aeronautical decision making
and risk management;
(vii) Lost aircraft procedures; and
(viii) Emergency and search and rescue procedures, including plotting coordinates in degrees, minutes, seconds
format, and degrees, decimal minutes
format;
(9) Crew resource management, including:
(i) Concepts and practical application;
(ii) Risk management and risk mitigation; and
(iii) Pre-flight risk analysis procedures required under Section 135.617;
(10) Local flying area orientation, including:

(i) Terrain features;
(ii) Obstructions;
(iii) Weather phenomena for local
area;
(iv) Airspace and air traffic control
facilities;
(v) Heliports, airports, landing zones,
and fuel facilities;
(vi) Instrument approaches;
(vii) Predominant air traffic flow;
(viii) Landmarks and cultural features, including areas prone to flatlight, whiteout, and brownout conditions; and
(ix) Local aviation and safety resources and contact information; and
(11) Any other requirements as determined by the Administrator to ensure
safe operations.
(g) Operations control specialist duty
time limitations. (1) Each certificate
holder must establish the daily duty
period for an operations control specialist so that it begins at a time that
allows that person to become thoroughly familiar with operational considerations, including existing and anticipated weather conditions in the
area of operations, helicopter operations in progress, and helicopter
maintenance status, before performing
duties associated with any helicopter
air ambulance operation. The operations control specialist must remain
on duty until relieved by another
qualified operations control specialist
or until each helicopter air ambulance
monitored by that person has completed its flight or gone beyond that
person-s jurisdiction.
(2) Except in cases where circumstances or emergency conditions
beyond the control of the certificate
holder require otherwise - 
(i) No certificate holder may schedule an operations control specialist for
more than 10 consecutive hours of
duty;
(ii) If an operations control specialist
is scheduled for more than 10 hours of
duty in 24 consecutive hours, the certificate holder must provide that person a rest period of at least 8 hours at
or before the end of 10 hours of duty;
(iii) If an operations control specialist is on duty for more than 10 consecutive hours, the certificate holder
must provide that person a rest period

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