477 

Federal Aviation Administration, DOT 

§ 135.330 

(3) Detailed descriptions or pictorial 

displays of the approved normal, abnor-
mal, and emergency maneuvers, proce-
dures and functions that will be per-
formed during each flight training 
phase or flight check, indicating those 
maneuvers, procedures and functions 
that are to be performed during the 
inflight portions of flight training and 
flight checks. 

§ 135.329

Crewmember training re-

quirements. 

(a) Each certificate holder must in-

clude in its training program the fol-
lowing initial and transition ground 
training as appropriate to the par-
ticular assignment of the crewmember: 

(1) Basic indoctrination ground train-

ing for newly hired crewmembers in-
cluding instruction in at least the— 

(i) Duties and responsibilities of 

crewmembers as applicable; 

(ii) Appropriate provisions of this 

chapter; 

(iii) Contents of the certificate hold-

er’s operating certificate and oper-
ations specifications (not required for 
flight attendants); and 

(iv) Appropriate portions of the cer-

tificate holder’s operating manual. 

(2) The initial and transition ground 

training in §§ 135.345 and 135.349, as ap-
plicable. 

(3) Emergency training in § 135.331. 
(4) Crew resource management train-

ing in § 135.330. 

(b) Each training program must pro-

vide the initial and transition flight 
training in § 135.347, as applicable. 

(c) Each training program must pro-

vide recurrent ground and flight train-
ing in § 135.351. 

(d) Upgrade training in §§ 135.345 and 

135.347 for a particular type aircraft 
may be included in the training pro-
gram for crewmembers who have quali-
fied and served as second in command 
on that aircraft. 

(e) In addition to initial, transition, 

upgrade and recurrent training, each 
training program must provide ground 
and flight training, instruction, and 
practice necessary to ensure that each 
crewmember— 

(1) Remains adequately trained and 

currently proficient for each aircraft, 
crewmember position, and type of oper-

ation in which the crewmember serves; 
and 

(2) Qualifies in new equipment, facili-

ties, procedures, and techniques, in-
cluding modifications to aircraft. 

[Doc. No. 16097, 43 FR 46783, Oct. 10, 1978, as 
amended by Amdt. 135–122, 76 FR 3837, Jan. 
21, 2011] 

§ 135.330

Crew resource management 

training. 

(a) Each certificate holder must have 

an approved crew resource manage-
ment training program that includes 
initial and recurrent training. The 
training program must include at least 
the following: 

(1) Authority of the pilot in com-

mand; 

(2) Communication processes, deci-

sions, and coordination, to include 
communication with Air Traffic Con-
trol, personnel performing flight locat-
ing and other operational functions, 
and passengers; 

(3) Building and maintenance of a 

flight team; 

(4) Workload and time management; 
(5) Situational awareness; 
(6) Effects of fatigue on performance, 

avoidance strategies and counter-
measures; 

(7) Effects of stress and stress reduc-

tion strategies; and 

(8) Aeronautical decision-making and 

judgment training tailored to the oper-
ator’s flight operations and aviation 
environment. 

(b) After March 22, 2013, no certifi-

cate holder may use a person as a 
flightcrew member or flight attendant 
unless that person has completed ap-
proved crew resource management ini-
tial training with that certificate hold-
er. 

(c) For flightcrew members and flight 

attendants, the Administrator, at his 
or her discretion, may credit crew re-
source management training com-
pleted with that certificate holder be-
fore March 22, 2013, toward all or part 
of the initial CRM training required by 
this section. 

(d) In granting credit for initial CRM 

training, the Administrator considers 
training aids, devices, methods and 

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