Federal Aviation Administration, DOT

Section 135.330

(3) Detailed descriptions or pictorial
displays of the approved normal, abnormal, and emergency maneuvers, procedures and functions that will be performed during each flight training
phase or flight check, indicating those
maneuvers, procedures and functions
that are to be performed during the
inflight portions of flight training and
flight checks.

ation in which the crewmember serves;
and
(2) Qualifies in new equipment, facilities, procedures, and techniques, including modifications to aircraft.
[Doc. No. 16097, 43 FR 46783, Oct. 10, 1978, as
amended by Amdt. 135-122, 76 FR 3837, Jan.
21, 2011]

re-

Section 135.330 Crew resource management
training.

(a) Each certificate holder must include in its training program the following initial and transition ground
training as appropriate to the particular assignment of the crewmember:
(1) Basic indoctrination ground training for newly hired crewmembers including instruction in at least the - 
(i) Duties and responsibilities of
crewmembers as applicable;
(ii) Appropriate provisions of this
chapter;
(iii) Contents of the certificate holder-s operating certificate and operations specifications (not required for
flight attendants); and
(iv) Appropriate portions of the certificate holder-s operating manual.
(2) The initial and transition ground
training in SectionSection 135.345 and 135.349, as applicable.
(3) Emergency training in Section 135.331.
(4) Crew resource management training in Section 135.330.
(b) Each training program must provide the initial and transition flight
training in Section 135.347, as applicable.
(c) Each training program must provide recurrent ground and flight training in Section 135.351.
(d) Upgrade training in SectionSection 135.345 and
135.347 for a particular type aircraft
may be included in the training program for crewmembers who have qualified and served as second in command
on that aircraft.
(e) In addition to initial, transition,
upgrade and recurrent training, each
training program must provide ground
and flight training, instruction, and
practice necessary to ensure that each
crewmember - 
(1) Remains adequately trained and
currently proficient for each aircraft,
crewmember position, and type of oper-

(a) Each certificate holder must have
an approved crew resource management training program that includes
initial and recurrent training. The
training program must include at least
the following:
(1) Authority of the pilot in command;
(2) Communication processes, decisions, and coordination, to include
communication with Air Traffic Control, personnel performing flight locating and other operational functions,
and passengers;
(3) Building and maintenance of a
flight team;
(4) Workload and time management;
(5) Situational awareness;
(6) Effects of fatigue on performance,
avoidance strategies and countermeasures;
(7) Effects of stress and stress reduction strategies; and
(8) Aeronautical decision-making and
judgment training tailored to the operator-s flight operations and aviation
environment.
(b) After March 22, 2013, no certificate holder may use a person as a
flightcrew member or flight attendant
unless that person has completed approved crew resource management initial training with that certificate holder.
(c) For flightcrew members and flight
attendants, the Administrator, at his
or her discretion, may credit crew resource management training completed with that certificate holder before March 22, 2013, toward all or part
of the initial CRM training required by
this section.
(d) In granting credit for initial CRM
training, the Administrator considers
training aids, devices, methods and

Section 135.329 Crewmember
quirements.

training

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