Pipeline and Haz. Matls. Safety Admin., DOT
(e.g., an emergency response guidance
document), in a manner that cross-references the description of the hazardous material on the shipping paper
with the emergency response information contained in the document.
Aboard aircraft, the ICAO  - Emergency
Response Guidance for Aircraft Incidents Involving Dangerous Goods -  and,
aboard vessels, the IMO  - Emergency
Procedures for Ships Carrying Dangerous Goods - , or equivalent documents, may be used to satisfy the requirements of this section for a separate document.
(c) Maintenance of information. Emergency response information shall be
maintained as follows:
(1) Carriers. Each carrier who transports a hazardous material shall maintain the information specified in paragraph (a) of this section and Section 172.606 of
this part in the same manner as prescribed for shipping papers, except that
the information must be maintained in
the same manner aboard aircraft as the
notification of pilot-in-command, and
aboard vessels in the same manner as
the dangerous cargo manifest. This information must be immediately accessible to train crew personnel, drivers of
motor vehicles, flight crew members,
and bridge personnel on vessels for use
in the event of incidents involving hazardous materials.
(2) Facility operators. Each operator of
a facility where a hazardous material
is received, stored or handled during
transportation, shall maintain the information required by paragraph (a) of
this section whenever the hazardous
material is present. This information
must be in a location that is immediately accessible to facility personnel
in the event of an incident involving
the hazardous material.
[Amdt. 172-116, 54 FR 27146, June 27, 1989; 54
FR 28750, July 5, 1989, as amended by Amdt.
172-116, 55 FR 875, Jan. 10, 1990; Amdt. 172-151,
62 FR 1234, Jan. 8, 1997; 66 FR 45379, Aug. 28,
2001; 68 FR 75741, Dec. 31, 2003]

Section 172.604 Emergency response telephone number.
(a) A person who offers a hazardous
material for transportation must provide a numeric emergency response
telephone number, including the area
code, for use in an emergency involving

Section 172.604

the hazardous material. For telephone
numbers outside the United States, the
international access code or the  - + - 
(plus) sign, country code, and city
code, as appropriate, that are needed to
complete the call must be included.
The telephone number must be - 
(1) Monitored at all times the hazardous material is in transportation,
including storage incidental to transportation;
(2) The telephone number of a person
who is either knowledgeable of the hazardous material being shipped and has
comprehensive emergency response and
incident mitigation information for
that material, or has immediate access
to a person who possesses such knowledge and information. A telephone
number that requires a call back (such
as an answering service, answering machine, or beeper device) does not meet
the requirements of paragraph (a) of
this section; and
(3) Entered on a shipping paper, as
follows:
(i) Immediately following the description of the hazardous material required by subpart C of this part; or
(ii) Entered once on the shipping
paper in the manner prescribed in paragraph (b) of this section in a prominent, readily identifiable, and clearly
visible manner that allows the information to be easily and quickly found,
such as by highlighting, use of a larger
font or a font that is a different color
from other text and information, or
otherwise setting the information
apart to provide for quick and easy recognition. The offeror may use one of
the methods prescribed in this paragraph only if the telephone number applies to each hazardous material entered on the shipping paper, and if it is
indicated that the telephone number is
for emergency response information
(for example:  - EMERGENCY CONTACT: * * * - ).
(b) The telephone number required by
paragraph (a) of this section must be -
(1) The number of the person offering
the hazardous material for transportation when that person is also the
emergency response information provider (ERI provider). The name of the
person, or contract number or other
unique identifier assigned by an ERI

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