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14 CFR Ch. I (1–1–14 Edition)
§ 21.138
(d)
Manufacturing process control. Pro-
cedures for controlling manufacturing
processes to ensure that each product
and article conforms to its approved
design.
(e)
Inspecting and testing. Procedures
for inspections and tests used to ensure
that each product and article conforms
to its approved design. These proce-
dures must include the following, as
applicable:
(1) A flight test of each aircraft pro-
duced unless that aircraft will be ex-
ported as an unassembled aircraft.
(2) A functional test of each aircraft
engine and each propeller produced.
(f)
Inspection, measuring, and test
equipment control. Procedures to ensure
calibration and control of all inspec-
tion, measuring, and test equipment
used in determining conformity of each
product and article to its approved de-
sign. Each calibration standard must
be traceable to a standard acceptable
to the FAA.
(g)
Inspection and test status. Proce-
dures for documenting the inspection
and test status of products and articles
supplied or manufactured to the ap-
proved design.
(h)
Nonconforming product and article
control. (1) Procedures to ensure that
only products or articles that conform
to their approved design are installed
on a type-certificated product. These
procedures must provide for the identi-
fication, documentation, evaluation,
segregation, and disposition of noncon-
forming products and articles. Only au-
thorized individuals may make disposi-
tion determinations.
(2) Procedures to ensure that dis-
carded articles are rendered unusable.
(i)
Corrective and preventive actions.
Procedures for implementing correc-
tive and preventive actions to elimi-
nate the causes of an actual or poten-
tial nonconformity to the approved de-
sign or noncompliance with the ap-
proved quality system.
(j)
Handling and storage. Procedures
to prevent damage and deterioration of
each product and article during han-
dling, storage, preservation, and pack-
aging.
(k)
Control of quality records. Proce-
dures for identifying, storing, pro-
tecting, retrieving, and retaining qual-
ity records. A production approval
holder must retain these records for at
least 5 years for the products and arti-
cles manufactured under the approval
and at least 10 years for critical compo-
nents identified under § 45.15(c) of this
chapter.
(l)
Internal audits. Procedures for
planning, conducting, and documenting
internal audits to ensure compliance
with the approved quality system. The
procedures must include reporting re-
sults of internal audits to the manager
responsible for implementing correc-
tive and preventive actions.
(m)
In-service feedback. Procedures for
receiving and processing feedback on
in-service failures, malfunctions, and
defects. These procedures must include
a process for assisting the design ap-
proval holder to—
(1) Address any in-service problem in-
volving design changes; and
(2) Determine if any changes to the
Instructions for Continued Airworthi-
ness are necessary.
(n)
Quality escapes. Procedures for
identifying, analyzing, and initiating
appropriate corrective action for prod-
ucts or articles that have been released
from the quality system and that do
not conform to the applicable design
data or quality system requirements.
§ 21.138
Quality manual.
Each applicant for or holder of a pro-
duction certificate must provide a
manual describing its quality system
to the FAA for approval. The manual
must be in the English language and
retrievable in a form acceptable to the
FAA.
§ 21.139
Location of or change to man-
ufacturing facilities.
(a) An applicant may obtain a pro-
duction certificate for manufacturing
facilities located outside of the United
States if the FAA finds no undue bur-
den in administering the applicable re-
quirements of Title 49 U.S.C. and this
subchapter.
(b) The production certificate holder
must obtain FAA approval before mak-
ing any changes to the location of any
of its manufacturing facilities.
(c) The production certificate holder
must immediately notify the FAA, in
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