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14 CFR Ch. I (1–1–14 Edition) 

§ 17.23 

(4) If appropriate, suggestions for fu-

ture FAA action. 

(m) In preparing findings and rec-

ommendations in protests, the DRO or 
Special Master, using the preponder-
ance of the evidence standard, shall 
consider whether the Product Team ac-
tions in question were consistent with 
the requirements of the AMS, had a ra-
tional basis, and whether the Product 
Team decision was arbitrary, capri-
cious or an abuse of discretion. Not-
withstanding the above, allegations 
that government officials acted with 
bias or in bad faith must be established 
by clear and convincing evidence. 

(n) The DRO or Special Master has 

broad discretion to recommend a rem-
edy that is consistent with § 17.23. 

(o) A DRO or Special Master shall 

submit findings and recommendations 
only to the Director of the ODRA or 
the Director’s designee. The findings 
and recommendations will be released 
to the parties and to the public upon 
issuance of the final FAA order in the 
case. If an ODRA protective order was 
issued in connection with the protest, 
or if a protest involves proprietary or 
competition-sensitive information, a 
redacted version of the findings and 
recommendations, omitting any pro-
tected information, shall be prepared 
wherever possible and released to the 
public, as soon as is practicable, along 
with a copy of the final FAA order. 
Only persons admitted by the ODRA 
under the protective order and Govern-
ment personnel shall be provided cop-
ies of the unredacted findings and rec-
ommendations that contain propri-
etary or competition-sensitive infor-
mation. 

(p) Other than communications re-

garding purely procedural matters or 
ADR, there shall be no substantive 

ex 

parte  communication between ODRA 
personnel and any principal or rep-
resentative of a party concerning a 
pending or potentially pending matter. 
A potential or serving ADR neutral 
may communicate on an 

ex parte basis 

to establish or conduct the ADR. 

§ 17.23

Protest remedies. 

(a) The ODRA has broad discretion to 

recommend and impose protest rem-
edies that are consistent with the AMS 
and applicable law. Such remedies may 

include, but are not limited to one or a 
combination of, the following: 

(1) Amend the SIR; 
(2) Refrain from exercising options 

under the contract; 

(3) Issue a new SIR; 
(4) Require a recompetition or reval-

uation; 

(5) Terminate an existing contract 

for the FAA’s convenience; 

(6) Direct an award to the protester; 
(7) Award bid and proposal costs; or 
(8) Any other remedy consistent with 

the AMS that is appropriate under the 
circumstances. 

(b) In determining the appropriate 

recommendation, the ODRA may con-
sider the circumstances surrounding 
the procurement or proposed procure-
ment including, but not limited to: the 
nature of the procurement deficiency; 
the degree of prejudice to other parties 
or to the integrity of the acquisition 
system; the good faith of the parties; 
the extent of performance completed; 
the feasibility of any proposed remedy; 
the urgency of the procurement; the 
cost and impact of the recommended 
remedy; and the impact on the Agen-
cy’s mission. 

(c) Attorney’s fees of a prevailing 

protester are allowable to the extent 
permitted by the Equal Access to Jus-
tice Act, 5 U.S.C. 504(a)(1) (EAJA) and 
14 CFR part 14. 

Subpart C—Contract Disputes 

§ 17.25

Dispute resolution process for 

contract disputes. 

(a) All contract disputes arising 

under contracts subject to the AMS 
shall be resolved under this subpart. 

(b) Contract disputes shall be filed 

with the ODRA pursuant to § 17.27. 

(c) The ODRA has broad discretion to 

recommend remedies for a contract 
dispute that are consistent with the 
AMS and applicable law, including 
such equitable remedies or other rem-
edies as it deems appropriate. 

§ 17.27

Filing a contract dispute. 

(a) Contract disputes must be in writ-

ing and should contain: 

(1) The contractor’s name, address, 

telephone and Fax numbers and the 

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